|
|
 |
Client
Resources
Billing FAQs
Do I have access to my company and/or User invoices on your website? If you are a designated Admin user for your CCI account, you may view the entire invoice history at any time. Just follow these steps: 1. Log onto CCI www.ccireports.com
When is my payment due on my CCI invoice? Your CCI invoice is due in full no later than 20 days from the date of the invoice.
CCI bills its customers on a monthly basis. Invoices are created on the last day of the month and are mailed within 1-3 business days. You can also choose to have your monthly statement e-mailed to you.
Can my account be setup to be paid automatically each month? Yes. With CCI’s Easy-Pay program you can have your account balance paid automatically each month via credit card or ACH bank draft. You can click here for any Easy-Pay set-up form.
What types of payment does CCI accept? Checks, all major credit cards and ACH bank draft are acceptable methods of payment on your CCI account.
Does CCI accept my borrower's check or credit card? Yes. Borrower checks may be batched and sent to CCI. CCI will post the TOTAL of all checks submitted to the oldest balance on your account. We cannot post individual checks against individual credit reports. If desired, your account can also be configured to require users to pay as they go by credit card.
Can I see the total charges for a specific credit report or borrower online? Yes. Total charges for a specific report or borrower may be viewed in real time by simply accessing the report and choosing “View Invoice” or by selecting Total Cost for Borrower from the main desktop - great for documenting fees at closing.
Payment on your account may be sent to:
I have a question about my account. Who do I contact? Should you have questions about your monthly invoice, please contact
CCI accounting at (925) 831-6405 or e-mail accounting@ccireports.com. |
|
|
|
